About Safe Hands Virtual Assistant

My name is Lisa Sanford and I set up Safe Hands Virtual Assistant in my Cambridgeshire home office almost 7 years ago to find a balance between work and family life. I’ve worked in Administrative roles since I left school over 20 years ago and I have a passion for organising. If I can see a way to help somebody by suggesting a more streamlined approach to a task, I’ll gently sidle up and diplomatically pass my thoughts on. I just knew that I could help others by combining the two and providing a service to individuals and small businesses that didn’t necessarily have the means or the space to employ a full time member of staff.

Career and qualifications…

From Despatch Clerk, to Salaries Clerk, Administrative Assistant, to Fundraising Executive, I have developed my administrative and clerical skills across a wide range of industries including Merchandising, Finance, Freight, Education and the Charity sector.

I have qualifications in:


HNC Business Management

Event Organisation & Management

NVQ2 & 3 – Advanced Business Administration

C&G Computerised Book-Keeping

Key Skills – Microsoft Office Suite, CLAIT, IBT2, RSA Text & Word Processing 2

The turning point…

Following the arrival of my children in 2005 and then 2008, the idea of sharing my skills and knowledge to businesses that just didn’t have the resources, the budget or even the desk space for a permanent employee just made perfect sense and stayed firmly in my mind. At the time Virtual Assistants (VAs) were pretty much unheard of and I thought that I might even have just been the first one, so was excited to discover that it was a growing industry and that there are more and more of us!

VA networking and training…

I am a member of an online network of VA’s and regularly attend networking groups and exhibitions to meet with other VAs. I also attend ‘Office’, an exhibition held annually at Olympia, London which is solely for VA’s and PA’S to take part in training, workshops, seminars and Q&A sessions with well known professionals in the field.

As well as holding qualifications in Administration, I have also taken several other courses (such as WordPress, Minute Taking and Social Media) to compliment and broaden the range of skills that I need in order to provide the best service to my clients. I am keen to absorb as much information as I can, so I can often be found researching the latest piece of software, CMS or trend to ensure that my knowledge is current.

In a nutshell…

I love what I do and I enjoy helping people. We are all just human and have a finite amount of hours in the day to get things done. If I can alleviate somebody’s stress by assisting them with tasks that they can’t do, don’t have time for or simply don’t enjoy, then I’m happy!


Click here for a list of my services and to find out how I can help YOU!